Effective Date: May 1, 2024
Refund Eligibility
Refunds are available under the following conditions:
- If you experience technical issues that we are unable to resolve within a reasonable timeframe.
- If you accidentally purchased the wrong product and have not downloaded or used it.
- If you are dissatisfied with our services within 30 days of purchase.
Non-Refundable Circumstances
Refunds will not be issued if:
- The request is made after 30 days from the purchase date.
- The service has been substantially used or downloaded.
- The issue is due to incompatibility with third-party products not specified in our requirements.
How to Request a Refund
To request a refund, please contact our customer support team at [contact@coachingleads.io] with your purchase details and the reason for the refund request. We will review your request and notify you of the approval or rejection of your refund within a reasonable timeframe.
Processing Refunds
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 days. The time it takes for the credit to appear on your account may vary depending on your bank or credit card issuer.
Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. Changes to this Refund Policy are effective when they are posted on this page.
Contact Information
If you have any questions about this Refund Policy, please contact us at [contact@coachingleads.io].